Application Engineering for HVAC-R Professionals
ACTROL's Application Engineering team offers expert support from concept to commissioning with equipment selection, technical calculations and troubleshooting.
Application Engineering
ACTROL Application Engineering provides specialist refrigeration engineering services for commercial and industrial HVAC-R projects across Aotearoa New Zealand. Our experienced team work closely with you to support system design, equipment selection, performance optimisation and technical problem-solving.
Tailored advice
Our team of Application Engineers take the time to understand your job and its challenges in detail before coming back with detailed guidance and advice that’s tailored to your job.
Troubleshooting support
ACTROL Application Engineers, along with our skilled after-service teams, are on-hand to provide troubleshooting support whenever you need — you can count on us to help you get the job done.
Industry expertise
From retail and hospitality to agriculture, healthcare and tourism, our team have experience and expertise across a wide range of sectors giving them the depth and breadth to tackle every challenge.
Fast response time
When it comes to refrigeration, we understand that speed maters. Our team respond to most jobs within three days, so you can keep work moving. But we’ll never choose speed at the cost of quality.
Product training
ACTROL often host in-branch training sessions on new products and emerging technologies, with our engineers on hand to provide trusted technical guidance and expertise.
ACTROL Application Engineering in action
Practical HVAC-R expertise, proven experience
Specialist industry experience
From supermarkets and cold storage facilities to hospitality venues, agricultural operations and healthcare facilities, ACTROL's Application Engineering team understands the requirements of different sectors.
Nationwide technical expertise
Access a network of experienced refrigeration engineers backed by ACTROL's extensive branch network across Aotearoa New Zealand, technical resources and trusted supplier partnerships.
Tailored project solutions
Every project is different. We provide application-specific recommendations and technical guidance to help achieve the best outcomes for your system, budget and operational requirements.
The right team for the job
Our Application Engineering specialists bring extensive refrigeration and HVAC-R experience across a wide range of commercial and industrial applications. With practical industry knowledge and access to leading technologies, the team provides trusted technical support when you need it most.
Karl Hofstee
Karl Hofstee is ACTROL's New Zealand Lead Engineer, bringing more than 40 years of refrigeration and HVAC experience. Having worked across everything from domestic systems to large commercial applications, he is known for his troubleshooting expertise and practical approach to solving complex technical challenges.
Robert Hewetson
Robert Hewetson is ACTROL's New Zealand Sales & Applications Engineer. He brings over 18 years of hands-on experience across refrigeration, engineering, and sales. He specialises in fault finding and helping customers find the right refrigeration solutions, particularly for ultra-low temperature applications.
Design refrigeration systems faster
ACTROL Virtual Engineer is our online refrigeration design tool, helping HVAC-R professionals perform technical calculations, size pipework, select components and develop accurate system designs.
Integrated with maX, Virtual Engineer streamlines project planning and simplifies equipment selection, helping you move from design to installation more efficiently.
Frequently asked questions
Visit your local ACTROL branch
With ACTROL branches across the country, there’s sure to be one near you.